To order online, use the links on the left-hand side of the screen to navigate through our current events. You can view all events or view concerts by series (i.e. Classical, Casual Classics or Pops). Select your desired concert and click on the “Order now” link.
Online ticketing using our secure system is the fastest way to reserve your seats for any concert. All of the information you provide is private and safe, and you receive an email confirmation that your order has been received. Our staff selects the best seats available in the section you choose, and your tickets are mailed or placed at the box office for pick-up on the night of the concert. You may use our online ordering system at any time, day or night.
Phone Orders – 256-539-4818
You can place ticket orders by telephone, weekdays 9am to 5pm. Use your American Express, Discover, Visa or MasterCard to charge your purchase.
Order In Person
Walk-ins are welcome! We sell tickets at the HSO office, weekdays 9:00 am to 3:00 pm (concert Fridays 9:00 am – 3:00 pm), and 10:00 am to 3:00 pm on the day of Saturday concerts. The office is located in the NE corner of the Von Braun Center complex, near the intersection of Monroe and Clinton. Park in the Clinton lot, and use the Mars Music Hall entrance. The $6 processing fee is waved for all walk-in orders.
Tickets are also available at the concert location one hour before the start of the concert.
Except for canceled events, there are no refunds on ticket purchases. Postponed or rescheduled events will not be refunded. Single tickets cannot be recycled or exchanged. All single ticket sales are final.
Exchange Policy for Season Subscribers
The ticket exchange policy is designed to help subscribers avoid schedule conflicts and receive the full value of their subscription tickets. Subscribers may exchange their subscription tickets for any other concert remaining in the current season. Twenty-four hours notice is required.
Recycle Policy for Season Subscribers
If you are a season subscriber and cannot attend a concert and do not wish to exchange your tickets for another concert, you can receive credit for a charitable donation equal to the purchase price by recycling your tickets. Recycle by phone at 256-539-4818 or online prior to 3pm on the day of the performance.
There is a $6.00 service charge applied to all online orders.
There is a $3.00 VBC Surcharge applied to each individual performance ticket.